Social
Media Manners For Business
As I've said before, social media is all about your customers. It is not an advertising platform. It is not a soapbox. It is not a complaints forum.
If you want to look after your image as you make friends, it may be a good idea to mind your social media manners. Here are 21 things you do not want to do on your platforms.
- Don’t
talk about yourself – rather share content from
your blog, share
interesting articles, share quotes that relate to your brand.
- Don’t
miss a day – one of the secrets of social
media success is consistency.
- Don’t
complain – life is hard enough without
adding to your followers’ troubles.
- Don’t
engage in small talk – small talk is for texts and
private messages.
- Don’t
be mean – nobody worth knowing wants
to be associated with negative behaviour.
- Don’t
be arrogant – you’re trying to make people
like you, not show them how clever you are.
- Don’t
act like a know it all – even if you do, or an expert
– even if you are.
- Don’t
be fickle - don't follow people and then
when they follow you, unfollow them – this is shallow and rude.
- Don’t
oversell - social media is about adding value, not self-promotion'
- Don’t
overshare personal schedules – boring your followers with
the painstaking minutiae of your company’s or your daily life is a bad
idea.
- Don’t
lecture – people don’t like people who
tell them what to do.
- Don’t
ignore people who complain – either deal with them in a
public or private message.
- Don't
overuse hashtags - #there #is #nothing #more
#annoying #than #this.
- Don’t
ignore your spelling and grammar – posting on social media is a
new type of publishing.
- Don’t
post too frequently – once you know how many posts
your followers enjoy, don’t abuse them with spam.
- Don't
react to trolls, no matter how much you want
to – restrict their posting abilities on your platform.
- Don’t
tag people in unflattering photographs – you
are not trying to make enemies.
- Don’t
forget to be polite – saying please and thank you
means more than you realise.
- Don't
post compromising content – omit anything that you don't
want your boss, your spouse, your children, your clients or your potential
bosses and clients to read.
- Don’t
post when you shouldn't - when you're tired,
intoxicated, angry, or emotional.
- Don’t
be boring. Make people smile.
by Amanda Patterson.
Follow her on Pinterest, Facebook, Google+, Tumblr and Twitter.
If you enjoyed this post read:
- Social Media Is About Adding
Value - Not Self-Promotion
- 44 Types Of Content To Share
On Social Media
- How creating content leads to
sales
- Social Media Explained
- 180 Emotionally Powerful Words
To Use In Headlines
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more information.
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